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Customer reviews of Prudential Motors Limited

At Prudential Motors Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Prudential Motors Limited

Prudential Motors Limited

Based on 198 customer reviews

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  • 5


    By CAI H on 23 September 2017 | Verified purchase

    Excellent company and traders, very helpful and willing to answer any questions asked, would recommend to anyone. Would definitely buy from again. Was a pleasure

    Reply from Prudential Motors Limited on 26/07/18

    Thanks Cai :-)

  • 5

    Friendly helpful good experience

    By MOHAMMED AHNAF T on 21 September 2017 | Verified purchase

    I visited this dealership after seeing an ad on auto trader for a Honda CR-V. The man on the phone was very helpful and reserved the car for me so I could come and see it . Once I got here they were polite and did not try to force me to buy the car and even was able to get me warranty at a discount. Would recommend this dealership highly . Good experience

  • 5

    Great friendly service

    By JOHN G on 05 July 2017 | Verified purchase

    Great friendly service. Easy to deal with, would definitely recommend.

  • 5

    Berkshire Car Sales Ltd - worth a shot!

    By Vikram S on 28 December 2016 | Verified purchase

  • 5

    A VERY bad experience that is ongoing.

    By Ed S on 06 November 2016 | Verified purchase

    I am sadly having a nightmare with this business. Having bought a Volvo XC90 I found the AWD didn't work the same day I took it home. I had it checked by a Volvo specialist twice and they agreed. I informed Berkshire Car Sales Ltd and the owner said he didn't believe it but would get his garage to look at it. I took it 60 miles back and hired a car as They said there was nothing wrong and come and take it away you will be charged a fee if it stays on the forecourt. Now a month on after email after email it is with them and has been for another 2 weeks. My business and family life are affected and they make no offer of an apology or help with a hire car. Good luck if you have a problem and want them to help.

    Reply from Prudential Motors Limited on 21/12/16

    Thank you Mr. Shepherd for taking time to leave us a review. We are sorry that you are facing inconvenience. Unfortunately with a 10y old vehicle which has done 119000 miles we can have some problems. However the delay in repairing your vehicle was caused by, sorry to say your rude & disrespectful behaviour towards us. That is why we decided only to correspond with you via email not telephone. We have been trying our best to resolve the problem but your behaviour made it very difficult for us to do so. We can NOT tolerate abuse towards our staff. Nevertheless we collected vehicle from your house 60 miles away only few days ago for repairs & are covering full costs for repairs as well. If there's a slight delay from the garage it is not in our control unfortunately. We have assured you multiple times that your vehicle will be fixed without any cost to yourself because we believe in fair trade. Our other reviews reflect that aspect clearly. We don't think we can be any fairer than this.

  • 5

    Great service and great car prices!

    By David D on 28 October 2016 | Verified purchase

    Great service off the 2 guys that work there. Very very friendly and helpful. The car prices were very reasonable and the quality of the car I bought for the money was definitely value for money. I have already told them when I need another car I will be coming to them first as they are very trustworthy people selling good quality cars. 10 out of 10 for these guys!

  • 5

    Excellent and highly recommended

    By Michael H on 14 October 2016 | Verified purchase

    I contacted them in the morning about a carbthatbi liked. They picked me up from the station. The car was in mint condition and I happily drive away with the car. Very impressed with the service. Thank you and I highly recommend them.

  • 5

    Great garage

    By Alex B on 12 September 2016 | Verified purchase

    Great customer service! Brought a brilliant cat from this garage, I would recommend to anyone

  • 5

    Very friendly and easy to deal with

    By Colin W on 14 August 2016 | Verified purchase

    Superb little dealership just off the A4. Extremely helpful. Good condition cars. Made the process very easy. Strongly recommend to my family and friends.

  • 5

    Very good experience

    By Caroline S on 10 June 2021 | Purchase not verified

    Contacted these guys about a car they were waiting to get serviced. They took my calls as I followed up on when it would be available, and I bought it yesterday when it had just arrived from garage and been valeted. They weren't pushy and gave us the time to have a good look round it it. Very happy so far :) ! Thank you

    Reply from Prudential Motors Limited on 10/06/21

    Thanks a lot Caroline for taking time to leave us a feedback. Much Appreciated :-)